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Many noteworthy individuals contributed to the evolution of total quality management. Which of the following falsely describes the individual’s contribution?
A) W. Edwards deeming developed 14 points to guide companies in quality improvement.
B) Philip cross by developed the phrases "do it right the first time" and "quality is free"
C) Kaoru Ishikawa is known for the development of cause-and-Effect diagram.
D) Joseph Juran worked with the pareto concept and is credited with defining quality as fitness for use rather than simply conformance to specifications
Your response should be a minimum of 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have acc..
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