Describes how we could categorize your ceo''s plan for succes

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Problem: Your CEO launches into a motivational speech about how your company, Cool Shoes Brah, is going to dominate the competition this year. She says exceptional customer service will lead the way and says this will happen via personal phone calls to customers, 24/7 accessibility, and surprise coupons sent to the most loyal of customers. Which best describes how we could categorize your CEO's plan for success?

Reference no: EM133689164

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