Reference no: EM132293279
1. ________ occurs when we learn through both observation and direct experience.
A. Social learning theory
B. Self-serving bias
C. Organizational commitment
D. Job satisfaction
E. Operant conditioning
2. Which of the following describes attitudes made up of the beliefs, opinions, knowledge, and information held by a person?
A. Organizational behavior
B. Job satisfaction
C. Employee productivity
D. Organizational citizenship behavior
E. Cognitive component
3. Which is the workplace that is most likely to appeal to a Generation Y employee?
A. An office with a strict professional dress code
B. An office with a large and vertical form of hierarchy
C. An office with little conversation between labor and management
D. An office with few computers or virtual communication
E. An office where teams are utilized
4. Helping others on one's work team, volunteering for extended job activities, avoiding unnecessary conflicts, and making constructive statements about one's work group and the organization are examples of which of the following?
A. Employee productivity
B. Job satisfaction
C. Organizational citizenship behavior
D. Workplace misbehavior
E. Cognitive component
5. Which type of work team operates without a manager and is responsible for a complete work process or segment?
A. Cross-functional
B. Virtual
C. Problem-solving
D. Group cohesiveness
E. Self-managed
6. Which of the following describes group cohesion?
A. Standards or expectations that are accepted and shared by a group's members
B. Prestige grading, position, or rank within a group
C. The degree to which group members are attracted to one another and share the group's goals
D. The tendency for individuals to expend less effort when working collectively than when working individually
E. Behavior patterns expected of someone who occupies a given position in a social unit
7. Which of the following identifies social loafing?
A. The tendency for individuals to expend less effort when working collectively than when working individually
B. Standards or expectations that are accepted and shared by a group's members
C. The degree to which group members are attracted to one another and share the group's goals
D. A type of work team that uses technology to link physically dispersed members in order to achieve a common goal
E. Prestige grading, position, or rank within a group
8. Which of the factors measured by the Big Five Model personality test describes the degree to which someone is responsible, dependable, persistent, and achievement-oriented?
A. Conscientiousness
B. Openness to experience
C. Agreeableness
D. Emotional stability
E. Extraversion
10. ________ occurs when we form a general impression of a person on the basis of a single characteristic.
A. Shaping behavior
B. Halo effect
C. Selective perception
D. Operant conditioning
E. Stereotyping
11. Which of the following occurs during the forming stage of group development?
A. Cohesive bonding
B. Intragroup conflicts
C. Focus on purpose
D. Definition of roles
E. Disbanding of the group