Describe what is meant by constructive conflict

Reference no: EM131823923

One of the major challenges for managing conflict is that there is no one-size-fits-all strategy.

The result is that there are a number of different models and strategies that have been developed over the years.

Conflict is all around us; while some are constructive, others are destructive.

As a leader or a manager, it is up to you to determine when to encourage conflict and when to curb it.

Use resources from professional literature in your research. Professional literature may include the University library; relevant textbooks; peer-reviewed journal articles; and websites created by professional organizations, agencies, or institutions.

On the basis of your research and experience, in a minimum of 400 words, respond to the following points:

• In your own words, describe what is meant by constructive conflict.

• Identify and describe an example from your personal or professional experience where you were part of constructive conflict.

• Next, discuss the steps a leader can take to encourage or foster constructive conflict to increase organizational functionality and performance and teamwork.

• Finally, discuss the importance of a leader's diligence in managing conflict. What is the likelihood of a constructive conflict or debate devolving to a destructive one? If this happens, what steps can a leader take to deescalate the situation?

• Offer specific suggestions and support these suggestions with a rationale, research sources, and examples from your experience.

Article :

1. A meta-analytical review of the elationship between emotional intelligence and leaders’ constructive conflict management by Andrea Schlaerth, Nurcan Ensari and Julie Christian.

2. EMPLOYEE JOB SATISFACTION AND ORGANIZATIONAL PERFORMANCE: THE ROLE OF CONFLICT MANAGEMENT By Jerrell D. Coggburn, R. Paul Battaglio, Jr., and Mark D. Bradbury.

Reference no: EM131823923

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