Reference no: EM132806986

ASSESSMENT TASK 1: WRITTEN QUESTIONS

QUESTION 1 a) Describe what diversity means in the workplace.

b) What are the advantages and disadvantages of culture and diversity in the workplace? Provide at least 3 examples of each.

QUESTION 2 How could you develop or improve your social and cultural awareness? Provide at least three strategies. .

QUESTION 3 Provide at least 3 methods of improving and promoting inclusiveness of culture and diversity in the workplace.

QUESTION 4 In one short paragraph, briefly explain how everyone is responsible for cultural inclusiveness.

QUESTION 5 In what instances would you need to seek assistance from other people or services such as interpreters? Provide at least 3 examples.

QUESTION 6 What regulations, standards or Act support culture and diversity in the workplace? Provide at least three.

QUESTION 7 The new personal care workers are planning a night out to celebrate the end of their probationary period. The team leader responsible for the new staff is organising dinner at a local pub advising staff they welcome to bring a friend or partner. One of the new instructors Tom, is planning on bringing his partner of 5 years Dave. When the news circulates to the team leader, he pulls Tom aside and tells him it would not be appropriate to bring his partner as it may impact the reputation of the facility and cause discomfort among the other staff.
a) Is Tom being discriminated against? Explain your answer.
b) What legislation or relevant Acts protects this type of breach?

QUESTION 8 Jana's team are organising a team barbecue lunch as part of their Friday activities. To organise the food, the team sent around a survey so everyone could indicate their food preferences. Jana advised that she could not eat pork as part of her Muslim culture. When Jana bit into her sausage during the lunch, she questioned the organiser on what the meat was. She asked them whether they had seen her food preference on the survey. She was told that they were not able to cater for her as the majority of the team opted for pork sausages and it would have complicated the order.

a) Is this an example of cultural inclusiveness? Explain your answer.
b) How should the organiser of the lunch have responded to her request?

QUESTION 9 What are human rights?

QUESTION 10 a) Describe at least 3 effective strategies that could assist with communication when there is a language barrier.

b) How effective is visual imagery when communicating information to ethnic groups? Provide at least three examples of universal imagery or colours used within the workplace (you may draw examples where required).

QUESTION 11 What are some benefits of culture and diversity on Australian employment and economy? Provide at least 5.

QUESTION 12 Describe at least three issues a client who is intersex or transgender may experience during their everyday living.

QUESTION 13 In a short paragraph, describe at least three cultural biases or social expectations which may exist when working with:
a) Someone of a young age.
b) Someone of an older generation

QUESTION 14
a) Elsie is 80 years old. She lives on her own in an old country property five kilometres from town. Her nearest neighbour lives over 500 meters away and is often away from home. Elsie does not have a mobile phone. The house needs repair as the roof is leaking but Elsie does not have the money for this.
• What safety and security risks does Elsie face?
• What strategies could be put in place to reduce Elsie's safety and security risks? (List at least four.)
b) Gianni lives alone at home. His eyesight is deteriorating rapidly however he is fiercely determined to stay in his own home until he dies. He walks to the shops each day at 10.00am for his shopping but is finding that harder and harder with his bad eyesight. The town where he lives is not the same as it was when he moved there fifty years ago. In those days it was a nice country town - now it is a growth area in the outer suburbs of Melbourne. There is a large problem in the area with high rates of unemployment and large rates of methamphetamine use.
• What safety and security risks does Gianni face?
• What strategies could be put in place to reduce the safety and security risks of Gianni? (List at least four.)

QUESTION 15
Lois is 50. She has had a stoke which has left her paralysed down her right side. Her needs are being assessed. Through the assessment process it has been noted that
Lois has the following needs:
• Lois is very keen to remain living in her home. Her son comes in to visit twice a week and there are neighbours who can assist with shopping etc
• Needs assistance to shower and dress
• Lois is right handed so paralysis on right hand side is restricting her ability to do many activities of daily living
• Lois finds it difficult to walk with the crutches she was given when coming out of hospital. She is able to walk but does not think the crutches give her enough stability
• Lois is worried about her security. She wonders about getting a personal alarm
• Enjoys knitting but finds this impossible while her right hand is paralysed. She feels she needs something to do - perhaps learn a new language
• Lois loves her garden. It is breaking her heart to see all the weeds growing.

a) Make a list of resources that would assist Lois. (List at least eight.)

b) What strategies could be put in place to increase Lois's strength that she has lost due to the stroke? List 3 strategies and explain how these would benefit Lois and how the carer could support Lois in each process.

QUESTION 16
a) Provide two reasons why aged care clients may feel disempowered.
b) Provide two strategies that can enable clients to be empowered in relation to their care.

QUESTION 17
Write down the definition of the terms in the table below.

QUESTION 18
a) In the table below, list some indicators you may observe in an older person who is subject to abuse. You must list at least 3 indicators for each form of abuse.
b) If you suspected that a client was being abused, do you have an obligation to report it? Explain your answer.
c) In the table below, list some indicators you may observe in an older person who is exhibiting emotional issues. You must list at least three indicators for each type of issue:

QUESTION 19
In one paragraph, describe one common myth that surrounds sexuality in older people, and why this myth is not true.

QUESTION 20
a) List 3 health risks involved in poor dental hygiene.
b) List five ways that exercise improves health.
c) Why is support with personal hygiene important in aged care?
d) What are 4 common diet related health problems experienced by older people?
e) What are four things that can improve mental health outcomes?

QUESTION 21
a) Suggest a community network that could be beneficial to the following groups of people.
b) What is the advantage of older people continuing with social groups and activities that they have been involved in for some time?

QUESTION 22
You are talking to a friend outside of work about the number of multicultural clients where you work. He says ‘How do you manage to work with all those different kinds of people? How do you know that you are not going to offend someone by mistake?'
Write down how you would answer your friend.

QUESTION 23
Choose three problematic issues that are currently facing older people living in the community. Write one paragraph for each issue that describes how it impacts on the health and wellbeing of older people.

QUESTION 24
a) What is meant by the term ‘normal' ageing'? How can attitude and a healthy lifestyle influence the impactof the normal ageing process both physically and psychosocially?
b) What is meant by the term ‘ageing in place'?

QUESTION 25
a) Participating in the community is important for many people. As people age, community engagement can often become more difficult. Think of a person you know who is elderly or disabled, or imagine yourself as elderly and frail.
What types of community participation do you think is important so an aged person can engage socially and undertake their tasks of daily living? What challenges are there?
b) Choose one of the challenges that you identified above. What support could be provided to someone with this challenge so they could continue their community participation?

QUESTION 26
If you were unsure of the cultural needs of a particular person, how would you go about finding out information about that culture?

QUESTION 27
You will have your own perception of different cultures and practices depending on your own beliefs and values, and your own life experiences.
What can you do to prepare yourself to work with all types of different cultures - some of which will have values and beliefs very different from you own?

QUESTION 28
In one to two paragraphs, explain why Australia is considered a multi-cultural country.

QUESTION 29
a) What does a cultural interpreter do?
b) What is the role of a language interpreter?

QUESTION 30
List two strategies you could use if you were involved in a cross-cultural conflict with a work colleague and needed to resolve it.