Reference no: EM132985876

Secure Bank (SB) is a fictitious small-sized regional bank with 25,000 customers. It provides a full range of banking products, including Home loans, savings accounts, and insurance products. SB has 15 branches that customers can come to set up accounts or make a transaction. It also has an agreement where its customers can use other banks ATMs for a small fee. It has a small call centre that can handle complaints and general questions about accounts, but it only operates between 7 am and 9 pm on weekdays. SB has seen a 30% decline in cash-based transactions through ATMs in the last five years and a corresponding increase in electronic transactions, e.g., online and card-based transactions. It has several legacy systems that hold historical transactions that must be maintained due to legal requirements to maintain access to the information. They are becoming hard to maintain due to a lack of employees with skills in these outdated technologies. The business vision is to "Be the most secure national bank in the country". The core element of this assignment is the development of an IT strategic plan with features of innovation, planning and implementation of a true revolutionary organization in 2026.

As a CIO (Chief information officer), your task is to design an IT Strategy to position the bank for future growth while maintaining security over the next five years. Your IT strategic plan must include but not limited to:

a. Describe types of infrastructure that the Secure Bank require (Infrastructure theme)