Describe three features of a good balanced scorecard

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1. Define strategy.

2. Describe two generic strategies.

3. What are the four key perspectives in the balanced scorecard?

4. What is reengineering?

5. Describe three features of a good balanced scorecard.

6. What are three important pitfalls to avoid when implementing a balanced scorecard?

7. How does an engineered cost differ from a discretionary cost? Are these strategic costs?

8. Define SMA.

9. Why is SMA practice organisation-specific?

10. What affects SMA's potential?

Reference no: EM13936754

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