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Describe the use of total quality management

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Reference no: EM132623220

Question 1. To describe how statistical process control can be used to monitor and improve the services provided by healthcare organizations.

Question 2. To describe the use of total quality management and continuous quality improvement methods and models to enhance system performance.

Question 3. To analyze service systems using run charts and control charts.

Day

Number of Patients Who Waited

 1

12

 2

16

 3

26

 4

 4

 5

 8

 6

17

 7

13

 8

16

 9

22

10

18

Mean = 15.2

 

Standard Deviation = 6.40

 

Median = 16.0

 

Attachment:- statistical.zip

Reference no: EM132623220

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