Describe the three stages of conflict

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1. Describe Herzberg´s and Maslow´s motivational theories, and their connection to creating work environments that help reduce the presence of the conflict..

2. Describe at least three "triggers"

3. Describe the three stages of conflict and how to respond to each stage

4. What is "fight or fight"? How does it relate to our natural responses when faced with conflict situations?

5. Describe power-, right-, interest-based approaches to resolving conflict. Give examples where each of these approaches have proven (1) beneficial and (2) detrimental

6. Compare and contrast distributive and integrative negotiations

7. Describe Negotiator´s Dilemma

8. Describe the two variables of the Thomas-Kilmann Conflict Model instrument

9. Describe the two variables for the similar model to the Thomas-Kilmann Conflict Model involving conflict strategy

10. Explain each of the five conflict modes, including, with respect to resolving conflict:

a) When it is appropriate or effective

b) When it is inappropriate or ineffective

Reference no: EM132822692

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