Describe the three process management activities

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1. The average service time at the CSUS Financial Aid Office is 4.9 minutes and the average time between arrivals is 9.3. What is the average number of students being serviced?

2. What is process management? Name and describe the three process management activities.

3. Many of a bank's customers use its ATMs to transact business after normal banking hours. During the early evening hours customers arrive at a certain ATM location at a rate of one every 6.3 minutes. On average 10.7 customers per hour can be served by the ATM. What is the expected number of customers waiting for the ATM?

Reference no: EM132217419

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