Describe the three components of active listening

Assignment Help Business Management

Reference no: EM133298626

Topic: A large national sales organisation has concluded that active listening is a critical factor in successful sales and customer satisfaction. The company now wants you to design a training program that teaches sales staff the main components of active listening.

Question: Discuss a specific training activity that would potentially improve the salespeople's performance in each of the three components of active listening. briefly describe the three components of active listening.

Reference no: EM133298626

Questions Cloud

Implications of on organisational growth : Implications of on organisational growth - The modes of ethics management exhibited by the organisation

What problems might a manager face : What problems might a manager face when using the various motivations approaches?

Discuss the labour relations acts : Discuss the Labour Relations Acts (LRA's) approach to dispute resolution, identifying the relevant steps and structures. Highlight the steps and structures

Explain the benefits of online banking : Explain the benefits of online banking and create a question to ask about online banking.

Describe the three components of active listening : describe the three components of active listening.Discuss a specific training activity that would potentially improve the salespeople's performance

Describe in details customer driven marketing strategy : Describe in deep details the elements of a customer-driven marketing strategy. For each element, give a specific example of an action a financial institution

Implications of this organizational growth : the survival and the reactive mode modes of managing ethics as illustrated in at least one of the organisation's and the implications of this organizational

What does the uber produce and for whom : What does the Uber produce and for whom? Describe the constant and variable capital investments of Uber and What are the Uber's values

What are the risks and potential for each direction taken : What are the risks and potential for each direction taken?Include at least one source (other than the course text) to support your position.

User Account

All Pages