Reference no: EM132600731 , Length: word count:1500
Case Study - Assignment
Expert courier company (ECC) is a newly created courier service company whose aim is to serve customers with the courier services that offer a faster and more secure alternative to the usual mail service. To achieve their goal, ECC has considered developing an automated system using an efficient and user-friendly interface with an online booking system that would enable their customers to access the system from their computers as well as mobile devices and to book for their courier services.
The system should allow the customers to log into their own account and book the services. They need to be able to enter the pick-up and drop off office location of their choice. The system should be able to allocate the job to the available delivery agent for fast processing and send the relevant information to the customer along with the details of calculated cost as well as the approximate delivery date and time.
Overall the system is required to have the following features for a variety of users.
• Customer Management operations (Creating, deleting, updating, searching customer)
• Shipment Management operations (Checking for available delivery agents, Tracking detailed information of shipment deliveries)
• Payment processing functions (Processing customer payments, Issuing online receipts)
• Login Management functions (Creating or removing system users)
• Report Generation functionalities (Generating reports of shipments, delivery agents, customers etc.
You may also add other possible functions that you deem necessary to function in this business case.The report must contain at least the following sections
1. Structure and Formatting Guidelines
a. Add a title/cover page of your choice at the beginning of the report. It should include the name of the assessment, subject name, student's name, and student ID.
b. Insert a table of content next to the title page.
c. Insert the page number within the footer of every page in your report.
d. Provide appropriate referencing(Harvard-Style) for all academic resources used
e. Submit your file using the format:
2. Introduction: Introduce the important aspects of the case study.
3. Methodologies: Briefly describe the System development Life Cycle (SDLC) and discuss the predictive and adaptive approaches to SDLC, evaluate the usefulness and limitation of each approach as well.
4. Chosen methodology: You are then required to choose one model that you find suitable for the system given in the case study and justify your choice.
5. Requirement Gathering: Identify at least two information gathering techniques that can be used to gather specific requirements and design at least 6 questions that can be asked from relevant stakeholders to capture the system requirements and specifications to develop the system successfully.
6. Requirements: List all functional and non-functional requirements as discussed in the case study.
7. Requirement Modelling: Based on the outcome of your requirement analysis carried above, provide an activity diagram for any use case to provide a graphical illustration of the new system and make sure that accurate technical language has been applied.
Attachment:- Expert courier company.rar