Describe the steps of benchmarking relative to a company

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1. Describe the steps of benchmarking relative to a company that develops microchips. What is the role of top management in this process?

2. What are the various types of quality audits? Discuss each and identify the context in which they are used.

3. A financial institution is considering outsourcing its information technology-related services. What are some criteria that the institution should consider? Propose a scheme to select a vendor.

Reference no: EM131384391

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