Describe the state of downward communication

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Reference no: EM133174792

Communicating Between and Among Internal Stakeholders

Learning Objective 1: Explain Weber's (1930) beliefs on downward communication.

Learning Objective 2: Understand Katz and Kahn's (1966) typology of downward communication.

Learning Objective 3: Clarify Hirokawa's (1979) two problems associated with downward communication.

Learning Objective 4: Be able to explain Hirokawa's (1979) four functions of upward communication.

Learning Objective 5: Understand Katz and Kahn's (1966) typology of upward communication.

Learning Objective 6: Explain the importance of employee silence and organizational dissent.

Learning Objective 7: Explain Fayol's (1916/1949) perspective on horizontal/lateral communication.

Learning Objective 8: Understand Hirokawa's (1979) four functions of horizontal/lateral communication.

Learning Objective 9: Analyze Charles and Marschan-Piekkari's (2002) five organizational behaviors to increase the quality and quantity of horizontal/lateral communication in multinational corporations.

Question 1. Using Katz and Kahn (1966) typology of downward communication (job instructions, job rationales, procedures and practices, feedback, & indoctrination), how would you describe the state of downward communication within your own organization?

Question 2. Using Katz and Kahn (1966) typology of upward communication (information about the subordinate her/himself, information about coworkers and their problems, information about organizational policies and procedures, & information about the task), how would characterize the state of upward communication within your own organization?

Question 3. Think of a time in your own work history where you've engaged in the three types of dissent discussed by Jeffrey Kassing (articulated, latent, & displaced). Why did you opt to use that specific type of dissent in that communicative context?

Question 4. Charles and Marschan-Piekkari (2002) recommend five distinct organizational behaviors to increase the quality and quantity of horizontal/lateral communication in multinational corporations. Do you think Charles and Marschan-Piekkari's ideas hold true with the revolution of social media in the workplace?

Reference no: EM133174792

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