Describe the self-concept characteristics and processes

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Describe the self-concept characteristics and processes, and explain how each affects an individual's behaviour and well-being.

Discuss how stereotyping, attribution, self-fulfilling prophecy, halo, false consensus, primacy, and recency effects influence the perceptual process.

Explain how emotions and cognition (conscious reasoning) influence attitudes and behaviour.

Discuss the dynamics of emotional labour and the role of emotional intelligence in the workplace.

Identify five ways to manage workplace stress.

Reference no: EM133043753

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