Reference no: EM133758122
Administration of the IT Function
Part 1 - Investment Management
You have been asked to assist with preparing for a senior leadership meeting regarding the annual budget. The ‘wish list' of projects has been provided by various business units. Your manager has asked you to consolidate the multiple lists into one and determine a way, in additional to ROI, to categorize the ‘wish list' that would aid in decision process of which projects to fund. No further recommendations regarding categorization was made - you are on your own for this first pass.
Question 1: After your initial shock wore off, you recall an article that you read in an MIS class you took at Metropolitan State University with the title of "Generating Premium Returns on Your IT Investments" by Weill and Aral. From the article, fill in the average percentage allocations for the following investment categories:
Question 2: Based on an $9 million dollar annual budget calculate how many dollars should be allocated to each category:
Question 3: Using the category recommendations from the article "Generating Premium Returns on Your IT Investments" by Weill and Aral fill in the category column of the Request List, and fill in the category totals in USD in this table.
Question 4: Using APO05 and APO06 propose a four-step process to be used to objectively determine which projects to fund. Be specific and reference management practices.
(Hint: APO06.02, APO06.03, APO05.01, APO05.02, APO05.03, APO05.05 could be important.)
Part 2: Outsourcing
Question 1: List 3 types of outsourcing models, and describe the risk to your company for each model.
1. Model:
Who owns risk
2. Model
Who owns risk
3. Model
Who owns risk
Part 3: Process Improvement
Victor, an IT Director,has chosen you to lead a process improvement effort. However as the effort to introduce ‘DevOps' to improve your company's time to get applications into production some people problems have surfaced. Some are resistant, some are anxious, and some are just plain frustrated. You recall from the MIS 412 class that you took there are some methods that can be utilized to address these problems. From slides ‘Change Management 102' (that are in D2L (Hint: SLIDE 11)), and the article "Choosing Strategies for Change" by Kotter and Schlesinger, you determine some ways to address these problems:
Question 1: Describe, in your own words, why are people typically anxious and how best to help them?
Question 2: Describe, in your own words, why are people typically frustratedand how best to help them?
Question 3: Describe, in your own words, why are people typically observe false starts and how best to help them?
Part 4: CEO Priorities for IT
Based on these findings from CIO Magazine, you realize that a number of these challenges were covered by the MIS 412 class that you took. Match the selected Priority Items to the MIS 412 topic that addressed that concern.
MIS 412 Topic choices
A. Governance, Risk and Compliance (GRC)
B. Manage Innovation
C. Risk Management
D. COBIT
E. Is IT going the right thing? (Demand or Investment Management)
F. IT can always do better (Change Management)
Indicate the Best Match (A..F from above) to each priorities below:
1. Strengthen IT and Business Collaboration Best Match:
2. Upgrade IT and Data security to reduce corporate risk Best Match:
3. Lead digital business/digital transformation initiatives Best Match:
4. Reduce or rationalize IT Spending Best Match:
5. Lead a product innovation effort Best Match:
6. Adhere to environmental, social, and governance (ESG) priorities Best Match: