Reference no: EM133476351

Case Study: You are an assistant practice manager of a medical practice where the physicians specialize in diagnosis and treatment of cancer patients. The mission of the practice encompasses the area of the patient's mental health associated with a cancer diagnosis. To address the psychological and sociological issues that patients endure, the physicians have decided to Identify and Institute a program/process to address these factors. Your practice manager has put you in charge of the project.

Using the Total Quality Management/ COI protocols, address the following:

Question 1: Developing a plan:

Question 2: Describe the premise of the program and/or what goals you would want the program to achieve. In other words, what do you want to accomplish or what is your goal?

Question 3: State two correctly written specific objectives that you would want to achieve through the program. e.g x% of the patients will show....... (Whatever the outcome that you identified) In other words, at the end of whatever you do, what do you want the patients to have gained?

Question 4: Describe three specific patient activities/program/process that you believe would be possible techniques for achieving those outcomes. In other words, what are you going to offer to the patients as a means of gaining whatever you want them to gain?
For each of the three specific activities that you considered, discuss the strengths, weaknesses, opportunities, and threats for each.

Question 5: Identify the one specific activity/program/process, from the possible activities/program/process above, that you believe is the best option to reach the best outcomes.

Question 6: Provide details to support your rationale for choosing this one specific activity.

Question 7: Describe the technique (s) by which you will measure the effectiveness of your activity/program/process. In other words, how are you going to find out if the activity really worked?