Describe the organization you have chosen

Assignment Help Operation Management

Reference no: EM132097833

Describe the organization you have chosen in terms of its industry; number of employees; and whether it is a local, regional, national, or international enterprise.

How was the event which changed operations in this organization assessed and managed?

Was this change addressed and communicated throughout the organization? Was that communication effective? Justify your conclusion.

Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

Read a selection of your colleagues' postings. Consider how your colleagues' postings relate to the information presented in the Learning Resources and to your own posting.

Use these resources

McLaughlin, D. B., & Olson, J. R. (2017). Health care operations management (3rd ed.). Chicago, IL: Health Administration Press. ISBN-13: 978-1-56793-851-7.

Chapter 1, "The Challenge and the Opportunity" (pp. 3-15)

This chapter presents the challenges in current health care operations management and identifies the network of systems that form health care delivery.

Chapter 2, "History of Performance Improvement" (pp. 17-42)

In this chapter, the history of performance improvement is outlined, especially as it impacts health care management. The frameworks most often in current use are introduced, including project management; quality and standards approaches (such as total quality management (TQM), ISO 9000, and the Malcolm Baldrige National Quality Award); and supply change management.

Bai, X., Gopal, R., Nunez, M., & Zhdanov, D. (2014). A decision methodology for managing operational efficiency and information disclosure risk in healthcare processes. Decision Support Systems, 57, 406-416.

Ding, D. X. (2014). The effect of experience, ownership and focus on productive efficiency: A longitudinal study of U.S. hospitals. Journal of Operations Management, 32(1-2), 1-14.

Reference no: EM132097833

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