Describe the leadership behavior portrayed

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1.Developing teamwork in your unit is an important skill for a junior commander. Discuss FIVE (5) challenges for teamwork and how you would overcome them.

2.A company CEO directs Sarah, one of the companies up and coming managers, to hire enough new employees to provide the company with a state-of-the-art customer service department. Sarah undertakes her project with enthusiasm. She hires only those employees who can work the assigned hours, will accept the modest pay, and have experience working in customer service. She trains her new employees to perform the job to her expectations and assigns the employees to their new positions. Sarah measures her success in terms of efficiency, calls handled per hour, and cost effectiveness, i.e., did she meet her budget. However, Sarah did not anticipate that of the employees she hired, only a handful would remain working six months later.

Rob obtains the same assignment as Sarah. Rob hires employees that he believes he can develop a working relationship with, versus just those employees who will work the assigned hours and take the modest pay. Robs goal is to hire a diverse group of employees, some of who do not have any customer service experience, who he feels he can develop a personal connection. A large part of Rob's training involves team building, telling successful stories, and listening to each employee's own desires for what constitutes a fulfilling job. Rob still assigns his employees their job duties and schedules at the end of training, and he also measures success in terms of efficient and cost effectiveness, but he also measures success in terms of low employee turnover, employee morale, and employee development. Rob feels proud when one of his employees obtains an advance level position a year or two after being hired.

Describe the leadership behavior portrayed among the two characters in the case and elaborate

Reference no: EM132963846

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