Reference no: EM132763760

Choose a significant message/ communication event you might be responsible for delivering as a team leader (e.g. a motivational speech or performance appraisal rather than something insignificant like a phone message).

With that message in mind complete the following activities in a report and submit for review.

-Describe the reason and context of the communication.

-Identify those people who will be involved in the communication.

-Describe the ideal environment for communication.

-Outline how you would make allowances for receivers who do not speak English proficiently.

-Identify and outline the desired outcome of the communication.

-Decide what method of communication you would use and explain why it would be suitable (e.g. written, spoken).

-Decide what format you would use and explain why it would be suitable (e.g. electronic or personal formats).

-Identify any barriers to communication that might arise when delivering the message and explain how to minimise their impact, particularly those relating to listening.

-Outline how legislation or organisation policies and procedures might affect the communication.

-Explain how you would ensure the communication was carried out in a respectful and positive manner.

-Explain how you would ensure that receivers understood the message as intended.

-Identify ways you would build opportunities for receivers to clarify and confirm their understanding of the message.

-Describe how you would record the communication.

-Outline any follow-up actions required as a result of the communication.

-Explain how you would reflect on the communication event to identify opportunities to improve similar communication processes in the future.