Reference no: EM133277382

Assignment:

Shangri La Hotel Vancouver

1. Hotel check in and check out time

2. Food and beverage outlets - how many outlets, names and hours of operations, which meals do each outlet serve, where on property are the outlets located

3. Meeting spaces - overview (how many meeting rooms, total space, types of events), and where are the meeting rooms located on the property?

4. Could the hotel accommodate these events? Indicate which specific event space(s) would fit and why:

• meeting for 15 people?
• wedding for 250 guests?
• Conference for 500 attendees?

5. Describe the Hotel Health Club/Pool facilities - what is included, where is it located around the property etc.

6. Spa facilities

7. What other activities are available for guests onsite?

8. Parking options (with cost)

9. Retail/gift shop on site

10. Is there a Business Centre - what services do they provide? If there is no business centre, is any office equipment available for guest use?

11. Does the hotel offer a kids program?

12. What is the closest tourist attraction? What is it and how far away?

Guest Room

• Describe the overall room types/layouts/configurations available. You can include bed types (more information will be asked in the rate
• analysis part of the assignment).
• Describe the features are offered in the guest room.
• What amenities are offered in the guest bathroom?
• What are the different views that are available?
• Is there a preferred floor/section of the hotel? If so, are there additional amenities or services offered to those guests?
• Create a short description to "sell" guests on the quality/decor of the guest rooms based on your research (2-3 sentences)