Reference no: EM13299563
Question #1
Assume the CFO of your organization approaches you to ask your advice about implementing the Balanced Scorecard at your organization.
a) List and describe the four perspectives of the Balanced Scorecard.
b) What steps would you encourage him or her to take in order to successfully implement and use the Scorecard?
Question #2
The ABC Company manufactures widgets. It competes and plans to grow by selling high-quality widgets at low prices and by delivering them to customers quickly. There are many other companies in the industry producing similar widgets. ABC believes it needs to continuously improve its manufacturing and delivery processes and that having satisfied employees are both critical to its long-term success.
a) Based on this information, what type of strategy do you believe ABC is pursuing? Be sure to back up your claim with specific evidence.
b) List and justify eight metrics (2 in each of the Balanced Scorecard perspectives) that you believe ABC should include in its Balanced Scorecard.
c) ABC calculates the following figures:
|
2011 operating income
|
$1,850,000
|
|
2012 operating income
|
$2,013,000
|
|
Growth component
|
$85,000
|
|
Price-recovery component
|
($72,000)
|
|
Productivity component
|
$150,000
|
In addition, the market for widgets did not grow in 2012, input process did not change in 2012, and ABC reduced its selling price in 2012.
Based on this information, do you believe ABC's increase in operating income in 2012 is consistent with the strategy you identified in part a? Be sure to justify your answer with specific information.
Question #3
Consider the following quality cost report:
|
|
Year 1
|
Year 2
|
Year 3
|
|
Prevention
|
$950
|
$1,065
|
$995
|
|
Appraisal
|
$1,250
|
$1,100
|
$900
|
|
Internal failure
|
$875
|
$925
|
$975
|
|
External failure
|
$1,400
|
$1,500
|
$1,625
|
|
Total quality costs
|
$4,475
|
$4,590
|
$4,495
|
|
Total revenues
|
$25,000
|
$26,500
|
$27,775
|
Do you believe this firm's quality initiatives have been successful? Be sure to justify your opinion with specific information from the quality report.
|
Person would be more willing to toss a coin twice and
: Given the choice, a risk-averse person would be more willing to toss a coin twice and receive $1 each time tails comes up than to a coin once and receive $2 if tails come up.
|
|
Explain what is the total pressure inside the container
: Ammonium carbamate (NH2COONH4) is found in the blood and urine of mammals. At a temperature of 511 K, Kc = 0.056 for the following equilibrium: NH2COONH4(s) 2 NH3(g) + CO2(g). If 10.2 g of ammonium carbamate is introduced into a 0.500 L containe..
|
|
Obtain the size of the image
: A converging lens has a focal length of f = 27 cm. An object is placed 37 cm from the lens. Find the size of the image
|
|
What is the moment at the free end of the cantilever
: Consider a cantilever beam with a trapezoidal load along the length, a concentrated load at its free end, and an applied moment at the mid-span of the beam. What is the moment at the free end of the cantilever
|
|
Describe the four perspectives of the balanced scorecard
: List and describe the four perspectives of the Balanced Scorecard and what steps would you encourage him or her to take in order to successfully implement and use the Scorecard?
|
|
Eco questions
: Soft drink advertising. (5%) The soft drink producer may use TV advertising for stimulation of sales. The cost of advertising is 20 000 euro per 30 seconds commercial, but after ten commercials per day there is a discount of 50% for all additional co..
|
|
Calculate the angular displacement for the pulley d
: The cylinder B is released from rest. Determine the speed of both masses (vA and vB) after B moves by h m. Also calculate the angular displacement for the pulley D. The diameter of the pulley D is 0.2 m. Neglect all friction.
|
|
How do we know that this is constant volume
: At very low termperatures the molar specific heat of many solids is approximately Csubv=AT^3..For alymninum, A=3,15 times 10^-5. how do we know that this is constant volume
|
|
Explain the reaction 6.76 atm each of cl2 and i2
: In the reaction below, 6.76 atm each of Cl2 and I2 were placed into a 1.00 L flask and allowed to react: Cl2(g) + I2(g) 2 ICl(g) Given that Kc = 45.9, calculate the equilibrium pressure of Cl2.
|