Reference no: EM133646916
Assignment:
1. Define communication. When is it successful?
2. Describe the five steps in the process of communication. What can disrupt this process?
3. In what ways is business writing different from school essays and private messages?
4. Describe the components in each stage of the 3-x-3 writing process. Approximately how much time is spent on each stage?
5. What eight factors should writers consider in selecting an appropriate channel to deliver a message? What is the difference between a rich and a lean channel?
6. How does anticipating and identifying the audience help a business communicator prepare a message?
7. What is the "you" view? When can the use of you backfire?
8. What three techniques for developing a warm, friendly, and conversational tone can communicators use in business messages?
9. What are three ways to avoid biased language? Give an original example of each.
10. Name five gender-biased words and their improved versions.