Reference no: EM132705420
BSBLDR513 Communicate with influence - IH Business College
Objective To test the required knowledge in communicating with influence.
Task 1: Knowledge Questions
Question 1 Describe the features of structured and inclusive meetings by answering the following. (approx. 100 words).
(a) What are 5 things you would include in a meeting agenda?
(b) What are 3 things you can do to ensure that the meeting is inclusive of everyone and their needs?
Question 2 Explain the legal requirements you would need to consider in order to maintain confidentiality in the workplace. (approx. 100 words).
Question 3 Select an organisation or industry you are familiar with. Identify and list 1 each of the following.
(a) Industry body or association for your selected organisation/in your selected industry
(b) Relevant media organisation for your selected organisation or industry
(c) Relevant communication channels used in your selected organisation or industry
(d) Relevant government organisation for your selected organisation or industry
(e) Events or conferences for your selected organisation or industry
Question 4 Describe (in approx. 100 words):
(a) 3 cultural differences that you may encounter in the workplace.
(b) 1 strategy you can use to improve communication between different cultures in the workplace.
Question 5 Describe 3 strategies you can use during negotiations. (approx. 100 words).
Question 6 Explain the principles of the following:
(a) mediation,
(b) conflict resolution,
(c) incident de-escalation. (approx. 100 words).
Question 7 Describe 1 organisational objective that relates to how you communicate with other people in the workplace. (approx. 100 words).
Attachment:- Task 1 V21 1.rar