Reference no: EM133011623

Write the following scenario recommending whether a return-to-work plan should be created for the injured worker. If a plan is recommended describe the elements of the plan, including work modifications, involvement with medical professionals and other parties, how barriers will be addressed, and how the worker will benefit from the plan. Your report should consider all the practical considerations outlined in the scenario.

Scenario:

Jasmine works in a call centre for a technology company. She assists customers experiencing technical problems with their devices. Three weeks earlier she tripped on a loose cable and hit her head, causing a mild concussion. She has been off work for this period, receiving WCB benefits. Most of her symptoms have now eased. She continues to be sensitive to light and noise, which can cause headaches. She also tires easily, needing to lie down for a short time every couple of hours. The call centre has 50 workers sitting at computers in cubicles located in a large, open industrial space. The lighting is overhead fluorescent lights. There is a small break room, an office for the supervisor, and a utility room. Workers use headsets to conduct calls, but the headsets do not filter out all the background noise. The pace of work is moderately heavy. The employer is known for their "frugal" approach to the business, regularly denying requests for additional equipment or other changes that result in increased costs.