Describe the concept of catch ball

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Reference no: EM131952556

Question: 1. Should the strategic planning process consider quality concerns at every step of the process? Why or why not?

2. Describe the concept of catch ball.

3. Juran argues that both incremental (continuous) improvements and stepwise (breakthrough) improvements are needed in a strategic framework. Do you agree with Juran's assessment? Why or why not?

Reference no: EM131952556

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