Reference no: EM133633031

Homework: Communication Strategies to Navigate Conflict

Competencies

In this project, you will demonstrate your mastery of the following competencies:

A. Describe the factors that influence one's perception of social justice
B. Examine the impact of intercultural competence on collaboration and communication
C. Utilize interpersonal communication strategies to navigate conflict

Overview

In this course, you have explored your identity and how it pertains to justice, fairness, and equality in the classroom, the community, and your personal and professional lives. For this project, you will create a guidebook that will include aspects of social justice, intercultural competence in collaboration and communication, and how you use those interpersonal communication strategies to navigate conflict in your personal and professional lives. A guidebook has multiple benefits; in this case, it will become a resource of tools and tips, which you can continue to add to over time, that explains how you interact, build community, and collaborate with others from intercultural perspectives.

Scenario

Choose one of the following scenarios to focus on for your project. The scenarios and some related conflicts to resolve are detailed in the Scenario Profiles document, linked in the Supporting Materials section. For the scenario you choose, you will choose one of the provided conflicts to address in your template responses.

Scenario: Personal

It's the time of year when you gather with friends and family. Recent events in the news have caused differences of opinion and communication related to issues of justice and fairness, creating conflict with those you care about. You are hosting the next holiday celebration with your family members and friends with diverse thoughts and opinions.

A. Conflict A: Disagreement with a family member or friend about a political issue
B. Conflict B: Feeling excluded from your friends
C. Conflict C: Deciding what holidays to celebrate

Directions

Based on your chosen scenario, respond to each part of the project, listed below, using the Project Template, which is linked in the What to Submit section. Each scenario will require you to demonstrate your understanding of social justice, the benefits of intercultural collaboration and communication, and interpersonal communication strategies to navigate conflict. You will use the Scenario Profiles, linked in the Supporting Materials section, to support your work on the project. The Scenario Profiles document contains descriptions of the potential conflicts for each scenario.

Task

Specifically, you must address the following:

In this section, you will apply the concepts you shared in Parts One and Two to describe strategies you will use to navigate the conflict represented in the scenario. Address the following criteria.

Question A. Describe the components of the conflict represented in the scenario.

Question B. Describe different interpersonal communication strategies that can be used in conflict resolution.

Question C. Choose an appropriate communication strategy you would employ in the scenario. Include an explanation of why you chose that communication strategy.

Question D. Describe the potential challenges of communication in the scenario.

Question E. Describe the benefits and challenges of using restorative practices to navigate the conflict in the scenario.