Describe the components of competitive advantage

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Reference no: EM132552320

We went over networking, communication and information security, taking a special focus on organizational learning theories and technology. This week we will take a look at the question "Does IT Matter and Business Processes"? we will also look into Organizational Transformation via the Balanced Scorecard. you should be able to:

- define the productivity paradox and explain the current thinking on this topic;

- evaluate Carr's argument in "Does IT Matter?";

- describe the components of competitive advantage;

- describe information systems that can provide businesses with competitive advantage;

- define the term business process;

- understand the tools of documentation of business processes;

- identify the different systems needed to support business processes in an organization;

- explain the value of an enterprise resource planning (ERP) system;

- explain how business process management and business process reengineering work; and

- understand how information technology combined with business.

Reference no: EM132552320

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