Reference no: EM131269116

Assignment

This project will help you synthesize and apply what you have learned in the Operations Management course to your organization. Keep in mind you will analyze your organization from a leadership perspective. You will assess your organization through a competitive priority lens and evaluate the ten OM decision areas and key processes to develop actionable recommendations to increase your company's competitive advantage.

This should be a 7-9 page paper. Choose an organization (current or past) and complete the following: I choose WALMART

1. Describe the competitive priorities of WALMART and the product-process strategies used. As a result, what are the key tasks that senior management should focus on doing especially well?

a. Hint: Compete on differentiation, cost and/or response? Process focus, repetitive focus, product focus, or mass customization focus?

2. Refer to the Ten Strategic OM Decisions (page 8, Heizer & Render):

1. Design of goods and services
2. Managing quality
3. Process and capacity design
4. Location strategy
5. Layout strategy
6. Human resources and job design
7. Supply-chain management
8. Inventory management
9. Scheduling
10. Maintenance

2. Describe how each of the ten OM decision areas is currently addressed.
• 3 - 5 sentences/bullets for each area

Evaluate the decisions made in each of the ten OM decision areas:

• Do they align with the organization's competitive priorities and product-process strategies? Explain why or why not.

3. Describe the operations and key processes of your organization. Describe current-state processes using the following business process maps:
• SIPOC, and
• Detailed process flowchart, swim-lane process map, or value-stream map

4. What specific, actionable recommendations would you present to your company's senior management to improve operations for competitive advantage? Provide a rationale for all recommendations, and consider the following hints:

• Would you present any changes to competitive priorities and/or product-process

5. How would you address any of the ten OM decisions differently?

• Would you change any processes? Highlight any changes and include a future state process map.
• What is the timeline for your recommended actions?