Solution-Describe the companys page on the social media site

Describe the companys page on the social media site

Assignment Help Management Information Sys

Reference no: EM131758218

Assignment

Social media has changed the way that companies do business and interact with customers; it has also changed how customers interact with and provide feedback to companies. For this assignment, you need to identify one popular social media website and select a company that utilizes this site on a regular basis to interact with its customers. Then, write a 1-2 page paper that addresses the following:

• Review the company's page on this social media site and explain how they use the site to provide customer service, respond to customer concerns, and highlight customer satisfaction.

• Based on your review, provide an example of one situation where the company used the site to address a customer concern or complaint.

• Finally, describe some specific ways that you would use social media to enhance customer service and improve communication with customers if you were in charge of customer service for the company.

Your submitted assignment should be proofread for correct spelling, grammar, and punctuation.

Reference no: EM131758218

Questions Cloud

Predict the number of calories from the amount of fat : Can we use a linear model to predict the number of calories from the amount of fat? If so, how accurate will our predictions be? Follow the four-step process.

Determine the importance of the mission and vision : Explain what role these have on the way the business operates. Evaluate whether the company's actions seem to align to their vision and mission statements.

Measure average exposure to glucose over a period : Managing diabetes People with diabetes measure their fasting plasma glucose (FPG; measured in units of milligrams per milliliter) after fasting for at least.

Consultant for a global resource exploration company : You have been hired as a consultant for a global resource exploration company, Energy101, headquartered in China, which believes there is potential.

Describe the companys page on the social media site : Describe the company's page on this social media site and explain how they use the site to provide customer service, respond to customer concerns?

Calculate m.t. glass tax rate for june : Calculate the unit cost of the 16,000 units purchased on June 26.

Wrongful life claim should be a valid claim : Do you believe a wrongful life claim should be a valid claim? Support your opinion.

What were flotation costs as a fraction of funds raised : The firm incurred $500,000 in legal, administrative, and other costs. What were flotation costs as a fraction of funds raised?

Discuss the citation or regulation which includes the tile : Memo must include executory summary, fact, issue, discussion and analysis, conclusion

User Account

All Pages

Describe the companys page on the social media site

Reference no: EM131758218

Reference no: EM131758218

Questions Cloud

Reviews

Write a Review

Management Information Sys Questions & Answers

Information technology and the changing fabric

Case study: software-as-a-service goes mainstream

Research proposal on cloud computing

Host an e-commerce site for a small start-up company

How are internet technologies affecting the structure

Segregation of duties in the personal computing environment

Social media strategy implementation and evaluation

Problems in the personal computing environment

Role of it/is in an organisation

Perky pies

Mark the equilibrium price and quantity

Visit and analyze the company-specific web-site

Assured A++ Grade

Academics

Major Subjects

Majors

Get In Touch

TERMS & POLICIES

HELP & SUPPORT