Describe the communication barriers for joan

Reference no: EM133408143

CASE STUDY:

Name: Joan Rockman

DOB: 04/01/1942 (73 years old)

Address: 245 Mack Drive, Rockhampton, QLD 4700

Joan is a healthy and happy woman. She is moving into the supported accommodation units where you are the on-site supervisor. Joan is mostly independent and rarely requires much support. Joan has arthritis, which can affect her mobility. She is moving into the unit because it is physically accessible; it is in her local area and because it is reassuring to have support available when she needs it. Joan's daughter Melissa also lives nearby. She sees her local GP Sal and her physio Robert.

Joan is affected by the early stages of dementia. When Joan is rundown, tired, or unwell or struggling with memory her communication is affected. Joan loves to chat and finds it very frustrating when she can't find the right words. Occasionally, when Joan is experiencing a particularly difficult time, she calls staff for assistance but is unable to describe what she needs.

In turn Joan started to develop a form of depression in regards to her dementia and the realisation that she feels that she is losing her independence.

1. When interviewing Joan what do you need to be mindful of?

2, Describe the communication barriers for Joan?

3. List how you would work with Joan to establish the best way to support her communication.

4. Whom would you ask for more information about Joan and her needs?

5. A member of Joan's family phones to inquire about how she is settling in.

What information do you ask the caller for?

How would you respect Joan's privacy?

Describe how you would respond to the family member.

Reference no: EM133408143

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