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Question: A public transport organisation has had a reputation for many years of caring little for its customers - the passengers it carries. In particular, the enquiry office has had a particularly poor reputation. New management have decided to try to improve the office's performance and image, and staff have recently been sent on a series of training programmes to help develop a customer focus. The organisation has a formal complaints procedure and, before the training programme, the enquiry office typically received around 15 complaints a week, about its service, staff attitudes and the accuracy of information given to passengers. The office manager has asked for advice on how the office's performance can be monitored on a regular basis. Draft a short report outlining some of the options that are available in terms of monitoring this aspect of performance.
MATH1550H: Assignment: Question: A word is selected at random from the following poem of Persian poet and mathematician Omar Khayyam (1048-1131), translated by English poet Edward Fitzgerald (1808-1883). Find the expected value of the length of th..
MATH1550H: Assignment: Question: what is the least number of applicants that should be interviewed so as to have at least 50% chance of finding one such secretary?
MATH1550H: Assignment: Question: Experience shows that X, the number of customers entering a post office during any period of time t, is a random variable the probability mass function of which is of the form
MATH1550H: Assignment:Questions: (Genetics) What is the probability that at most two of the offspring are aa?
MATH1550H: Assignment: Questions: Let’s assume the department of Mathematics of Trent University has 11 faculty members. For i = 0; 1; 2; 3; find pi, the probability that i of them were born on Canada Day using the binomial distributions.
Caselet on McDonald’s vs. Burger King - Waiting time
Generate descriptive statistics. Create a stem-and-leaf plot of the data and box plot of the data.
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Estimate the population mean
Conduct a marketing experiment in which students are to taste one of two different brands of soft drink
Find out the probability
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