Reference no: EM132204936

1. A broker, while interviewing a prospective sales associate, should NOT ask,

A) ''You have an interesting name. What nationality is that?''

B) ''Can you work a 40-hour week and some occasional overtime?''

C) ''How many years of school have you completed?''

D) ''How much were you paid at your last job?''

2. Which statement would LEAST describe a step in the formal employment interview process?

A) The broker asks about the applicant's special achievements in school.

B) The broker works from a prepared script.

C) The broker makes the applicant feel at ease and asks open-ended questions.

D) The broker gives a prospective sales associate an application form for completion.

3. Brokers whose sales associates are independent contractors may NOT

A) recommend certain behavior.

B) encourage certain behavior.

C) require certain behavior.

D) suggest certain behavior.

4. Which BEST describes a problem identification meeting?

A) A meeting led by the manager who keeps the group focused on a final decision that they can all live with

B) A meeting designed for giving an award to one of the employees who has solved a major problem

C) An opportunity to focus on new ideas with a rule that no criticism of ideas is permitted

D) A forum that gives people an opportunity to air their concerns about the company, the office, or the business in general

5. A brokerage firm's budgeted business expenses for this year are $224,600, and the broker wants to make a $25,000 profit. There are eight sales associates. What is the monthly MAP (minimum average production) for each sales associate?

A) $28,075

B) $2,339

C) $31,200

D) $2,600