Describe some barriers to effective patient communication

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Question

1. Discuss some techniques that will help the administrator to become an effective communicator.

2. Describe some barriers to effective patient communication.

3. Is spell-check foolproof? Why or Why not?

4. Describe the FANBOYS rule.

5. Why is it important to ask the client if they can hold and wait for the answer?

6. Why are positive verbal communications so important over the telephone?

7. Describe some examples of positive non-verbal communication (body language).

8. Why is it necessary to understand marketing in a dental office?

9. What is the role of the dental administrator in the marketing strategy?

Reference no: EM133482703

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