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Research a company in the manufacturing or service sector recognized for successfully including quality management in its business strategy.
Based on your research, respond to the following:
Describe the quality challenges that the company used to face. How has the company's quality improved over the years?
What is the company doing to convey improved quality in its marketing message? (For example, Ford Motor Company had a marketing campaign "Quality is Job 1" that ended in 2011.)
Compare and contrast your findings for the company's strategy using this module's readings.
What are the major perceptual errors? Why do they occur? What are some cognitive biases, and what can we do to manage them in the negotiation process?
A cement company is considering how to expand its capacity and they are examining the use of overtime or subcontracting on a quarterly basis as possible options. They have the following information about their operation:
How is the search industry changing? What forces seem most likely to bring about major change to the industry within the next three to five years?
What do you think is the value of networking within and across teams?
What characteristics are associated with functional versus dysfunctional conflict? Why is it hard to determine if power has been used ethically?
What sorts of motivators, processes, and best practices should managers of virtual organizations adapt from the open source movement?
How would you evaluate a supplier of check printing for this bank? How many suppliers are desirable for check printing?
Who are the main players within the organization affected by the challenges? In what business and industry is the company operating? Describe the characteristics of the industry. Briefly describe the history of the organization and milestones Interna..
How would you define "success" for a project? Based upon this definition, of the projects you've been associated, how many have been successful?
Many companies use what is called an Integrated Marketing Communication Plan. Describe how you would use a direct mail campaign.
Is an unregulated market the proper mechanism for saving the environment?
List and describe two additional steps that a company can take to create a culture of creativity and innovation.
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