Describe performance measurement tools

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Describe performance measurement tools that are both broad in scope and yet summarized in a few key indicators. In this assignment you will create a specific dashboard for an operating unit of a healthcare organization.

  • Select and describe a specific healthcare operating unit. Examples are an emergency department, surgical service, specific nursing unit, or physician's office practice. Select a type of healthcare service you are familiar with.
  • Locate at least three recent (within the past 4 years) journal articles from professional and peer reviewed journals that discuss dashboard, balanced scorecard, or performance measurement. Write a brief review of the articles and give complete citations.
  • Based on the literature review and your knowledge of the unit, create four categories of measurement. They must include both clinical and financial categories. Describe the categories and write a justification for each.
  • For each category, create at least three specific performance measures. For each measure, describe how it is calculated and where the data is found.
  • Explain how the performance measures may change if the unit of analysis is the organization as a whole, and not the specific operating unit.

Reference no: EM13221133

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