Describe one good and one bad service experience

Assignment Help Operation Management
Reference no: EM132176348

1. Describe one good and one bad service experience that you encountered. How did this change your perceptions of the company?

2. In today’s world social media, a good or a bad experience can quickly be shared with hundreds and thousands of people with a click or an upload. How can businesses take advantage or mitigate this phenomenon?

Reference no: EM132176348

Questions Cloud

Write a paper that considers a contemporary ethical issue : Write a paper that considers a contemporary ethical issue of particular interest to you that may or may not be related to your organization or industry.
Discuss intellectual property risk in strategic alliance : VW and Tata Motors made the decision to work with each other as alliance partners. Discuss Intellectual Property risk in this strategic alliance.
What are the sources of revenue the organization has : Fundraising: What are the sources of revenue the California Youth Outreach organization has in order to fund its services?
Explain the concept of adult learning theory : Describe the concept of adult learning theory and discuss how it influences employee training - explain the concept of adult learning theory
Describe one good and one bad service experience : Describe one good and one bad service experience that you encountered. How did this change your perceptions of the company?
How much collateral does the dealer need : A dealer needs to borrow EUR 30 million. He uses a Bund as collateral. How much collateral does the dealer need
Establish a relationship between ideas or themes : Compare and contrast, explore, develop/build on, analyze, reflect or interpret the overriding theme of selected scholarly resources.
Explain the potential personal liability to acme fireworks : You are the manager of Acme Fireworks, a fireworks retailer who sells fireworks, puts on ground display fireworks, and large aerial display fireworks.
Create an outline of the website : Describe the major features of this Website and how each feature can be used to monitor employee benefits - Explain how employers could verify that their employ

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd