Describe management role in empowerment

Reference no: EM132326578

Factual Review Questions -

1. Define the term empowerment, being sure to distinguish between involvement and empowerment.

2. Explain the following statement: "Successful implementation of empowerment requires change in the corporate culture."

3. Give a brief rationale for empowerment.

4. What is the relationship between empowerment and motivation?

5. List three inhibitors of empowerment and how they can be overcome.

6. Explain the various root causes of management resistance to empowerment.

7. In what ways can an organization's structure and management practices inhibit empowerment?

8. Describe management's role in empowerment.

9. Describe how to use brainstorming to promote empowerment.

10. What is a quality circle?

11. Describe the concept of MBWA.

12. Explain the concept of workforce readiness as it relates to empowerment.

13. Distinguish between empowerment and enlistment.

Critical Thinking Activity - Empowerment Can Be a Tough Sell

"We are the market leader in our field," said Mark Hansen, CEO of Gos-port Shipbuilding Inc. (GSI). "I built this company from the ground up. I know more about constructing gambling ships than anybody in the business. That's why we are number one. My motto is 'I think and employees work.' This empowerment nonsense you're selling is just that-nonsense. If I want an employee's opinion, I'll give it to him!"

Luke O'Hara, GSI's new quality director, listened respectfully as his boss ranted on. But he had to admit that Hansen had a point. GSI's CEO could do every job in the yard better than the best employees on the payroll. He was also right about GSI's position of market leadership. He thought, "Employee empowerment is going to be a tough sell with Hansen. After all, strip away the bombast and what the CEO is saying is 'Why fix what isn't broken?'"

Put yourself in Luke O'Hara's place. You're the new quality director and want to convince your new boss of the benefits of employee empowerment. How would you persuade Mark Hansen to change his mind?

Discussion Assignment - A Lack of Management Commitment

Discussion Question - Discuss the following question in class or outside of class with your fellow students:

1. If you were the quality manager for this company and the employee empowerment effort had been your idea, how would you have gained a commitment to it from the new management team?

Discussion Assignment - The task-Oriented Manager

Discussion Questions - Discuss the following questions in class or outside of class with your fellow students:

1. Why might it be difficult for a manager who used to be a talented technician to let employees do their jobs?

2. What personal inhibitors will such an individual have to overcome to empower his or her employees?

Discussion Assignment - Patagonia's Opportunity for Improvement Program

Discussion Questions - Discuss the following questions in class or outside of class with your fellow students:

1. How does an organization know whether its suggestion system is worth the time and effort needed to make it work?

2. If a suggestion system is costing more to operate than it is generating in terms of improvements, how would you respond?

Textbook - Quality Management for Organizational Excellence Introduction to Total Quality, Eighth Edition by David L. Goetsch and Stanley B. Davis.

Chapter 8 - Employee Empowerment.

Attachment:- Assignment File.rar

Reference no: EM132326578

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