Describe legislative and organisational requirements

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Reference no: EM133185847

1. Complete the table to describe legislative and organisational requirements relevant to workplace communication. The first row has been completed as an example for you to follow.

 

Description

Example (provide two, with at least one addressing digital communication requirements)

Best practice

Good practices that have been agreed upon by experts and have proven to achieve successful results.

ISO Standards for communication (industry specific) e.g. ISO 9921:2003 specifies the requirements for the performance of speech communication for verbal alert and danger signals, information messages, and speech communication in general.

ISO standards for artificial intelligence and data security.

Legislation

 

 

Workplace policies/procedures

 

 

Codes of conduct

 

 

Reputation and culture

 

 

2.Discuss communication challenges in the workplace. Consider the following in your answer:

  • description of four challenges (conflict, risks/safety hazards, unethical communication, organisational messaging)
  • at least two techniques that may be used to respond to each of the mentioned challenges.

3.List five methods of workplace communication:

4.Outline four communication styles using the table below.

Style

Description

 

 

 

 

 

 

 

 

5.List five things a mentor should consider/do  they mentor and coach others.

6.List four key principles of cross-cultural communication

7.List four key principles to consider when communicating with people who have special needs or disabilities.

8.Complete the table to explain communication protocols and their relation to cross-cultural communication and special needs/disability. The first row has been completed as an example for you to follow.

 

General example (provide one)

How to consider cross-cultural and special needs/disability in the communication (provide one example)

Internal and external communication guides

Nominated means of communication for identified purposes

Include accessibility requirements for webpage design 

Risk based/emergency communication guides

 

 

Style/formatting communication guides

 

 

Allocation of responsibility

 

 

9.Discuss what negotiation in the workplace entails and three techniques that can be used to ensure successful negotiation.

Reference no: EM133185847

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