Describe in detail the five stages of consumer decision

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Question (1) Describe in detail the five stages of your consumer decision-making process.

a) Problem Recognition. What needs did you buy the product to satisfy? How did you realize your need(s)?

b) Information Search. What information sources did you check?

c) Evaluation of Alternatives. What evaluative criteria did you use? Why did you use them?

d) Product Choice: List and compare the benefits and costs of all the alternatives in your consideration set. Use a table when necessary. Why did you pick the Product X? What heuristics did you use to make your choice?

e) Postpurchase Evaluation: Are you satisfied with your purchase? How does Product X meet your expectation?

Reference no: EM132805108

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