Reference no: EM132846134

Question 1

In the training design process, selection of training methods is the _____ step.

Question 1 options:

1) first

2) third

3) final

4) next to final

Question 2

Which of the following is NOT a training outcome:

Question 2 options:

1) providing quality customer service.

2) practicing making change for customers.

3) successfully closing sales.

4) cleaning a hotel room.

Question 3

The most relevant type of needs analysis for developing specific training materials is:

Question 3 options:

1) organizational.

2) benchmarking.

3) person.

4) task.

Question 4

The corporate university model approach to organizing the training function:

Question 4 options:

1) centralizes training to ensure that the best training practices are used company wide.

2) involves sending trainees back to school.

3) involves reimbursing trainees for attending college courses.

4) is essentially the same as the faculty model.

Question 5 Continuous learning:

Question 5 options:

1) refers to a seamless training that doesn''t allow learners to break away from the training session.

2) requires employees to understand the entire work system including the relationships among their jobs, their work units, and the company.

3) uses an instructional design process to ensure training effectiveness.

4) refers only to off-site training.

Question 6 A manager assures an older employee that he can learn the new company software and reminds the employee how quickly he learned the old software. The manager is

Question 6 options:

1) increasing the worker''s self-efficacy.

2) setting learning goals for the worker.

3) modeling the desired behavior.

4) raising the valence of the behavior.

Question 7 Which of the following best demonstrates the strategic value of training?

Question 7 options:

1) Number of hours of training conducted in the past fiscal year increased

2) Training costs were within budget

3) Average cost per hour of training decreased

4) Time spent filling management positions decreased

Question 8 _____ refers to the physical, intellectual and emotional characteristics of the environment in which learning is to occur.

Question 8 options:

1) Transfer

2) Stimuli

3) Instruction

4) Context

Question 9  Team building is a common training implication of _____ and _____ strategies.

Question 9 options:

1) concentration, external growth

2) disinvestment, external growth

3) internal growth, concentration

4) concentration, disinvestment

Question 10 All of the following except ________ are work environment characteristics that influence transfer.

Question 10

1) technological support

2) opportunity to perform

3) peer support

4) subordinate support

Question 11 Which of the following is not an issue to determine whether training is the best solution?

Question 11 options:

1) Is the performance problem important?

2) Can employees demonstrate the correct behavior?

3) Were other solutions too expensive or unrealistic?

4) Are employees approaching retirement age?

Question 12

Based upon a task analysis inventory, tasks that are rated as infrequently performed and low difficulty should not be included in a training program.

Question 12 options:
1) True
2) False

Question 13  In highly integrated businesses, training likely would not include rotating employees between jobs in different businesses.
Question 13 options:
1) True
2) False

Question 14 McClelland's Need Theory suggests that employees tend to be focused on maintaining a balance between needs for power, achievement and affiliation.
1) True
2) False

Question 15 Competency modeling focuses what work is accomplished, not how work is accomplished.

1) True
2) False
Question 16
When an organization experiences a performance problem or there is new legislation affecting an organization, this indicates training is necessary.

Question 16 options:
1) True
2) False
Question 17 Self-paced online learning is the most frequently used type of technology-based learning.
Question 17 options:
1) True
2) False

Question 18 Focus groups are a type of SME interview that involves a face-to-face meeting with groups of employees in which the questions that are asked relate to specific training needs.

Question 18
1) True
2) False
Question 19 Programs that emphasize fidelity and near transfer should teach general concepts and broad principles.
Question 19 options:
1) True
2) False
Question 20 List THREE advantages of using new technologies in training and development. Why does each have a clear advantage over more "traditional" training methods?

Question 20 Making a succession planning list public or telling employees who are on the list is that they are more likely to stay with the company because they understand they likely will have new career opportunities

High-potential employees who are not interested in other positions can communicate their intentions
Making a succession planning list public or telling employees who are on the list is that they are more likely to stay with the company because they understand they likely will have new career opportunities

Question 21 Briefly describe 2 of the following needs assessment methods: questionnaires, interviews, focus groups and online technology. Then explain which method would be most effective for 1) newly employed call center representatives and 2) for senior research analysts.

Question 22 You have designed a training that includes approximately half lecture with visual aid and half small group practice. Describe how you would set up the seating arrangement in the room. What type of seating arrangement would you try to avoid? Why?

Question 22 options:
Comfortable and accessible
Quiet, private, and free from interaction
Sufficient space for trainees to move around easily. Enough room for trainees to have adequate work space Good visibility for trainees to see each other, trainer, and other visual displays
Traditional-classroom type
seating. conference-type seating
appropriate

Question 23 Choose TWO of the following concepts related to transfer of training:
- Fidelity
- Stimulus generalization
- Cognitive theory of transfer
Briefly define the 2 concepts of your choice. Compare and contrast these 2 concepts and provide an example of how you might utilize each concept to maximize transfer of training.

Attachment:- Nutrition reflection assignment.rar