Describe how you would handle the conflict when customer

Assignment Help Operation Management

Reference no: EM131420415

Scenario: You just graduated from university and have decided to open a small retail store. You have decided that you will need to hire several employees to work in the store and plan to have two people working together for each shift. The tasks of the workers will be to set up merchandise displays, assist customers with their purchases, process customer sales and returns, restock merchandise, and keep the store neat and tidy.

Explain what you will do or say to ensure that your employees will be highly ethical.

Type your answer in complete sentences.

Describe how you would handle the conflict when a customer was rude to one of your employees. How would you prepare them to face challenges like that?

Type your answer in complete sentences.

Explain what you will do or say when you discover that one of your employees has personally decided to give his/her family members and friends a very large discount on their purchases, without consulting with management.

Type your answer in complete sentences.

Reference no: EM131420415

Questions Cloud

Develop a matrix using the formula as part of your example : As the Business Continuity Manager, you assign responsibilities for the completion of the Business Impact Analysis to each member of your team. Provide an example of how to use the formula. Develop a matrix using the formula as part of your example

Describe the different organizational structures : Describe the different organizational structures as it relates to project management (i.e., functional, project-based, matrix). Discuss at least two (two) different roles that project managers can play in organizational leadership

Black women human rights by the influence of black power : Describe the black women human rights by the influence of Black Power?

List the main data elements required to create output : Input requirements. List the main data elements required to create output #1, List the main data elements required to create output #2, List the main data elements required to create output #3

Describe how you would handle the conflict when customer : You just graduated from university and have decided to open a small retail store. You have decided that you will need to hire several employees to work in the store and plan to have two people working together for each shift. Describe how you would h..

Propose an amendment to the constitution : Please respond to EACH of the following discussion topics and submit them to the discussion forum as a single post. Your initial post should be 75-150 words in length. Then, make at least two thoughtful responses to your fellow students' posts.

Find exit velocity of the slab after the final reduction : A 2.0-in-thick slab is 10.0 in wide and 12.0 ft long. Thickness is to be reduced in three steps in a hot rolling operation. Each step will reduce the slab to 75 % of its previous thickness.

Influence of black power : Describe the black women civil rights by using the influence of Black Power?

What was radical reconstruction : Choose one of the following questions to answer: 1. What was radical Reconstruction? Was it radical? 2. Did Reconstruction address the problems of race? Explain.

User Account

All Pages