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Scenario: You just graduated from university and have decided to open a small retail store. You have decided that you will need to hire several employees to work in the store and plan to have two people working together for each shift. The tasks of the workers will be to set up merchandise displays, assist customers with their purchases, process customer sales and returns, restock merchandise, and keep the store neat and tidy.
Explain what you will do or say to ensure that your employees will be highly ethical.
Type your answer in complete sentences.
Describe how you would handle the conflict when a customer was rude to one of your employees. How would you prepare them to face challenges like that?
Explain what you will do or say when you discover that one of your employees has personally decided to give his/her family members and friends a very large discount on their purchases, without consulting with management.
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..
Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..
An analysis of the holding costs, including the appropriate annual holding cost rate.
Briefly explain Evolution and contributor of Operations management.
A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.
Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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