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Describe how you will present the negative message in person

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Reference no: EM131138777

Activity 1:

Think of a situation in your job in which you need to communicate a negative message.
Develop a written message that states the message clearly.
Describe how you would present the negative message in person.
Draw on the four parts of a negative message reviewed in the text:

(1) Buffer or cushion,

(2) Explanation,

(3) Negative News,

(4) Redirect

Reference no: EM131138777

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