Describe how you differentiate between goals and objectives

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Reference no: EM132252453

1. Share with the class a customer action you’ve observed, either in your personal life or professional life, where you think the firm actually went too far to address a customers concern. Why do you think the company was in the wrong, and how would you address that situation?

2. Why should the organization be aware of cultural differences that may exist in their organization and communities? What would the organizational leaders need to consider when they think of cultural awareness?

3. Discuss the disclosure rule and the ethical role model rule. When might the disclosure rule be most helpful? When might the role model rule be most helpful?

Reference no: EM132252453

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