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Case Study - Duty of care: Ambulance service NSW
1. Describe how this initiative would impact the program for new frontline managers joining Ambulance service NSW. What would need to be incorporated?
2. The focus of this program has been on managers. What learning and development now needs to be undertaken for the following positions to further support the change in focus for the organization?a. Frontline operational staff b. Customer service staff c. Administrative staff
Attachment:- Case.rar
Verified Expert
The case review and specific focus on the target questions is the context of the report. NSW Ambulance services ambitious AMQ programme and heavy investment in that is backed by its broad objectives of performance management objectives. The discussion in the report focused on the ways in which HR can work with to devise the profile of the programme objectives. Implications to other staff like non managerial staff in customer service, admin and front line makes up the discussion. The solution is provided in the form of a word file and a ppt report.
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Hi there the assignment needs to be in a word format, as i have attached a format table what inofrmation in the assignment should cover. And also i need the powerpoint slides please.
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