Describe how the options compare in terms of efficiency

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Reference no: EM131257116

Select a service business that involves interaction between customers and service providers, and create a PCN diagram similar to Figure 5.12 .

Pick a key step that could be performed either by the service provider or by the customers.

Show process positioning options for the step.

Describe how the options compare in terms of efficiency, economies of scale, and opportunity for customization.

Reference no: EM131257116

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