Describe each of the three pillar of relationship managemen

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Question 1:  Name and describe each of the three pillars of relationship management. What are the benefits of each?

Question 2: Why is technology important to support relationship marketing? What are the tools, both company-side and client-side, used to enhance the relationship management process? How does each one work?

Question 3: Of these tools, which two (2) company-side and which two (2) client-side tools do you feel are most effective and why? Support your selections with concrete examples.

Reference no: EM132466520

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