Describe customer service blueprint of fine restaurant

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-Describe your customer service blueprint of fine restaurant dining and the employee/customer touch points. This refers to each of the five elements (Physical Evidence, Customer Actions and what happens in each one. Identify which Contact Employee, either onstage or backstage, interacts with the customer and what they do. Include the Support Processes

-Identify the Fail and Wait points from your customer service process of fine restaurant dining services that need to be improved

-What recommendation(s) would the team suggest to improve the primary Fail and Wait points of customer service process of fone restaurant dining services and why is the team making these recommendations.

Reference no: EM132990607

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