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Describe a customer relationship management process that would best utilize social media. What do you see as the future role of social media in customer relationship management?
How do you manage diversity?
To consider the viability of Nintendo's new strategy, the CEO of Nintendo, has brought you in as a consultant. Your task is to use the company's competitive analysis to predict potential competitor behaviour.
Explain and compare job-based, knowledge-based and competency-based pay structures.
What do you feel is the relationship between personal ethics and business ethics? Are they or should they be the same? Include an example to justify your answer.
An extended supply chain includes...
Develop an argument to show that an imbalance of negotiating power probably existed between the parties during the negotiations. Identify the factors accounting for the imbalance.
Let's say that I am an executive sponsor for a large information system project, and I have hired you as a consultant to run the project for me. We sat down at the beginning of the project and discussed my requirements, budget, etc.
Reflect on your own social network. How are the nodes in your social network linked? What social capital do you gain from your social network?
Evaluate the sources of synergy between Ebay and the online auction industry.
Think about service delivery and how it affects your life. Generate ideas for additional improvements in service delivery for banking, higher education, or health care. You do not have to stick to these fields, they are just suggestions.
Engineered Products Inc. (EPI) is a conglomerate with both manufacturing and service-based businesses. One of EPI’s larger manufacturing plants has been asked to increase its recycling efforts or face a major increase in its disposal fees.
Discuss two situations where you have been able to identify the type of situational leadership being demonstrated. You may discuss any relevant work or personal experience, provided it is different than the experiences discussed in your reflection pa..
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